If your order is damaged, missing or incorrect in any way, we are happy to reship or refund items. Please contact online@lospoblanos.com and include your order number, description of the issue and related photos.

Returns and exchanges are accepted within 30 days of purchase. Original shipping costs are non-refundable. Email your order number and request to online@lospoblanos.com. Return shipping costs are not covered by Los Poblanos. All gift cards are final sale.

Ship returns and exchanges to Farm Shop Returns, 1318 4^th St NW, Albuquerque, NM 87102. Include your order number on the box. We will issue a refund or exchange after your return is received

Los Poblanos does not accept returns from other vendors, wholesale partners or 3^rd party distributors.