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If your order is damaged, missing or incorrect in any way, we are happy to reship or refund items. Please contact and include your order number, description of the issue and related photos.

Returns and exchanges are accepted within 30 days of purchase. Original shipping costs are non-refundable. Email your order number and request to Return shipping costs are not covered by Los Poblanos. All gift cards are final sale.

Ship returns and exchanges to Farm Shop Returns, 1318 4th St NW, Albuquerque, NM 87102. Include your order number on the box. We will issue a refund or exchange after your return is received

Los Poblanos does not accept returns from other vendors, wholesale partners or 3rd party distributors.