Accessibility

We are committed to ensuring this website is accessible and usable for everyone. If you experience any difficulty or have feedback on accessibility, please contact us so we can assist you and improve the experience.

Accessibility Statement

Effective Date: November 25, 2025

Applies to: https://farmshop.lospoblanos.com/ (“the Website”)

1. Our Commitment to Accessibility

Los Poblanos is committed to providing an accessible website experience for all customers, including individuals with disabilities. We endeavor to ensure that our digital content, online services, and e-commerce functionality are accessible and usable, consistent with applicable law, including the Americans with Disabilities Act (ADA) and other relevant accessibility standards.

We view accessibility as an ongoing effort and are dedicated to continually improving the user experience for everyone.

2. Accessibility Standards

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines provide a framework for designing content that is perceivable, operable, understandable, and robust for all users.

While not all content may currently meet these standards, we are actively working toward achieving and maintaining substantial conformance.

3. Measures We Have Taken

To support accessibility, we take the following measures:

• Technical measures: semantic HTML, use of ARIA attributes where appropriate, headings and structured navigation, text alternatives for images, and keyboard navigability for core functions.
• Operational measures: regular audits (manual and automated), accessibility included in our design/development workflows, and team training on accessible content creation.
• Shopify platform: our site is hosted on Shopify; we evaluate theme updates and third-party apps for accessibility impact and make adjustments where feasible.

4. Third-Party Content

Our Website may include content or tools provided by third parties (such as embedded media, apps, or integrations). While we make efforts to ensure these elements are accessible, we do not control them and cannot guarantee their conformance with accessibility standards. We welcome feedback if you encounter any issues.

5. Continuous Improvement

Accessibility is an ongoing process. As our Website evolves, we review accessibility impacts and make improvements where possible. This includes reviewing newly added content, testing functionality with assistive technologies, and updating policies and design approaches as standards evolve.

6. Feedback and Assistance

We welcome your feedback on the accessibility of our Website. If you encounter an accessibility barrier, or if you need information in an alternative format, please contact us using the details below:

Email: online@lospoblanos.com
Phone: (505) 308-3452
Mailing Address: 1318 4th St NW, Albuquerque, NM 87102

Please include, if possible:

• The specific URL where you experienced an issue
• A description of the problem
• The type of device, browser, assistive technology, or settings you used

We aim to respond to accessibility inquiries within five (5) business days.

7. Alternative Formats

Upon request, we will provide information or content in accessible formats, including large print, audio, accessible PDF, or other reasonable accommodations as required.

8. Policy Review

This Accessibility Statement is reviewed at least annually or whenever significant changes are made to the Website’s functionality or design. Updates will be posted on this page.

Last updated: November 25, 2025